Recital

Help

Support

For clients and users of apps published by Recital Records Ltd

Email tom@recitalrecords.co.uk and a member of the team will reply within two working days. Our hours are Monday to Friday, 9:00–18:00 (UK time).

To help us sort things quickly, include the name of the app, your device and iOS version, the email address on your account, and a short description or screenshot of the problem.

Common questions

How do I delete my account?

You can delete your account from the settings screen in the app. If you can't access the app, email us from the address on your account and we'll delete it for you. Personal data is removed within 30 days, as set out in our Privacy Policy.

How do I cancel a subscription?

Subscriptions bought through the App Store are managed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and choose the subscription to cancel.

How do I request a refund?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

I'm interested in working with Recital. Who do I talk to?

Email tom@recitalrecords.co.uk with a little about the artist, the release and your timeline.

Company details

Recital Records Ltd
32 Merchant Taylors Almshouses, Brandram Road, London SE13 5RX
United Kingdom
Company number 15864591